Marshall and Chris discuss how stakeholder centered coaching® got started and why the process is so powerful and unique. They also discuss the qualities you are looking for in a good coaching client as well as when not to take a specific coaching engagements. The importance of the stakeholders is discussed and what is the responsibility of stakeholders and how improvement is measured with the use of a minisurvey.
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Marshall and Chris discuss how coaching has evolved from coaching losers to coaching winners and is now seen as a significant perk.
Marshall and Chris discuss how to pick good coaching assignments and how to stay away from bad coaching assignments. They also discussed the importance of courage, discipline, and humility.
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Back in the late 1990’s Marshall Goldsmith asked Frank Wagner to take the lead in creating a training to help coaches learn and apply his philosophy, principles, and practices that he had developed to help successful leaders get better. Frank and I have been business partners since 1986. Frank asked me to help in designing and implementing the training of external, and internal, coaches in this methodology. The Marshall Goldsmith Stakeholder Centered Coaching® Certification is a disciplined practice that helps coaches learn and apply a proven process for leaders to use for effective behavior change. The methodology has a remarkable track record of success as measured by those who work with the leader and assess the level of improvement through our mini-survey tool.
The mini-survey is a confidential online assessment where stakeholders identified, recruited and involved in the process from the beginning provide their anonymous perception of the level of positive change in behavior demonstrated by the leader.
Only Stakeholder Centered Coaching® makes leadership change both visible and measured
Many coaching approaches focus on leadership assessments, goal setting, and action planning between the leader and the coach. Often the major outcome from such efforts is increased awareness and acceptance. As a result leaders intellectually understands where change would be desirable and how they could move to higher levels of effectiveness through action planning. The coach then reviews, with the leader in private, the progress made on the plan and revises the plan based on these conversations.
Taking Action and Acknowledgement of Progress is key!
Marshall Goldsmith's Stakeholder Centered Coaching® process takes the leadership change process much further, taking it outside the leader's office, and into his work environment with the leader’s stakeholders. Stakeholders are in the best position to provide important and insightful suggestions for improvement and behavioral change on the job. In light of this, the Stakeholder Centered Coaching® process includes a much stronger emphasis on follow up, implementation and reinforcement by involving a much wider network of people in a disciplined way than traditional coaching. The Stakeholder Centered Coaching® process delivers real value through the implementation of change that is sustained, recognized and acknowledged by stakeholders in the workplace.
How Certification Works
Registering and attending one of the certification programs leads to gaining the skills to implement our unique brand of coaching. Once registered you will received an electronic copy of The Stakeholder Centered Coaching® Playbook that lays out the process, and you will be provided with a self-paced online training to prepare you to attend the two-day certification. The actual certification for coaching individual leaders is a two-day training that focuses on skill practice to prepare you for coaching using the process.
After completion of the training, participants are provided log-in and password to the www.sccoaching.com website. Clicking on the following link will show how our coaches can use this website as another source of marketing themselves; and, gain access to a wealth of tools to assist your success as a Stakeholder Centered Coach. Where our coaches need it, they will receive ICF credits and/or ACEC (the Association of Corporate Executive Coaches) credits for completing the certification.
Finally, roughly a month after the certification you can attend an optional three-hour online training in various 360° tools to assist the leaders they are coaching in choosing their developmental focus; and more instruction in the mini-survey process we use to measure results.
Further levels of certification are awarded based on actual coaching of leaders through the process. In other words, this is a practice-based certification that awards higher levels of certification based on evidence of coaching leaders to achieve a positive change in behavior as measured by stakeholder perception (the Mini-Surveys). As coaches complete six successful engagements they achieve Advanced Certification, and finally Master Certification is achieved after twelve successful engagements.
Stakeholder Centered Coaching® Certification
The Stakeholder Centered Coaching® Certification is a comprehensive process to help both internal HR coaches, and external coaches, become skilled in a form of behavioral coaching employed by Marshall Goldsmith. Marshall is widely recognized as one of the world’s most gifted coaches. This process is built around seven coaching skills that are practiced through customized real world problems faced by leaders.
The two-day workshop is mainly learning by doing. The Principles that form the foundation for this methodology are:
- Place attention on the Stakeholders: the center of attention here is neither the leader nor the coach. The major attention is on the Stakeholders who are affected by the behavior the leader is attempting to change
- Emphasize Feedforward: these are future oriented suggestions for improvement
- Change behavior and perception: it is not only necessary for a leader to change; it is also necessary for those people around the leader to “see” the change and believe the leader will not regress
Topics covered in this workshop include:
- How the belief set of successful people both helps & hinders improvement
- The 7 Coaching Skills that facilitate positive behavioral change
- Coaching the 7-Step Involving Stakeholder process
- How to start smart in a coaching assignment
- How to maintain momentum during the change process
- How to sustain success and manage the transition out of the coaching assignment
To learn more click on the following Links:
- Description of the Marshall Goldsmith Stakeholder Centered Coaching® process, which summarizes the unique method of involving stakeholders in the change process
- Introduction to the Coach's Playbook, provides the first chapter in The SCC Playbook: The Coach’s Checklist which participants receive and gives a detailed account of how to coach a leader through the behavior change process involving stakeholders
- Detailed AGENDA for 2 Day Workshop which provides the flow and content for the certification
Providing 360° Feedback & Surveyonline.com
As a partner with Marshall Goldsmith in the early 1980’s our firm was among the earliest in provide customized 360° feedback to leaders. In working with our corporate clients to provide leadership training, we developed 360° tools that were tailored to their corporate values and specific leadership frameworks. In the early 1990’s, as the Internet became more widely used, we again were pioneers in providing such a service online. As early adopters we were able to acquire the domain surveyonline.com. You can visit our website to learn more about our services: www.surveyonline.com
Since that time we have developed a number of off the shelf 360° instruments that provide useful feedback to leaders that helps them select what behavioral goal to select at the beginning of working with a coach. These are designed to be short and easy to complete by participants in the survey. We also offer coaches the opportunity to build their own customized leadership surveys. Thus, a coach can provide a feedback survey unique to his or her own leadership frameworks and areas of specialization. The customization of this survey is built for the system at one time charge of $1500. More can be learned about our online feedback system when attending the optional online webinar conducted as part of the certification process
Our reports are designed to be user friendly. Much of the feedback industry is based upon academics that build reports that cater to those with advanced degrees in statistics. They are definitely statistically sound, yet hard to read and interpret. Surveyonline’s reports are more visual in nature and much easier to read and interpret. This simplifies the work of the coach and the leader in this important early step in the coaching process.
Sign up for upcoming Certifications in the U.S.
Thank you for selecting Stakeholder Centered Coaching® Certification based on the philosophy, principles and practices of Marshall Goldsmith. Before registering, please complete the Application Form that gives us the information we need to serve your needs. There are only a few simple questions to complete:
Below are our upcoming public certifications in the US and at the bottom a link to find out about upcoming SCC certifications around the world. If you would like to explore bringing a SCC certification workshop into your organization, please contact Chris or Frank: Coach.Frank@gmail.com or Chris@ChristopherCoffey.com
We have SOLD OUT 8 of the past 10 Stakeholder Centered Coaching® certifications.
2 Day Certification
2-Day Stakeholder Centered Coaching®
1 Jersey City, NJ March 6,7 @ WorkSocial 111 Town Square Place,
2. Los Angeles March 20,21 @ Courtyard LAX/El Segundo 2000 East Mariposa Ave, El Segundo, CA. 310 322 0700 Call for a special room rate as part of Stakeholder Centered Coaching meeting group.
EMAIL FRANK OR CHRIS TO RESERVE A SEAT
payment accepted after January 1st 2018
When you reserve a seat please let us know which location and dates you plan to attend. If your plans change, you can easily switch locations to future certifications at no additional cost.